Shipping policy

Shipping Policy
Effective Date: June 30, 2026
Thank you for shopping with Sigma Home Cares. We are committed to delivering your orders safely and on time.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During peak seasons or promotional sales, processing may take slightly longer.
Shipping Timeline
Standard delivery across India generally takes 3–7 business days, depending on your location.
Delivery timelines may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may offer free shipping on selected products, order values, or promotional offers.
Order Tracking
Once your order has been shipped, you will receive a tracking ID via SMS, email, or WhatsApp (where applicable), allowing you to track your shipment.
Delivery
Please ensure that the shipping address and contact details provided during checkout are accurate.
If delivery cannot be completed due to an incorrect address, unavailable recipient, or failed delivery attempts, additional shipping charges may apply for re-dispatch.
Damaged or Incorrect Orders
If you receive a damaged, leaking, defective, or incorrect product, please contact us within 48 hours of delivery with:
Your order number
Clear photos of the product and packaging
An unboxing video (recommended)
We will review your request and arrange a replacement or refund if eligible.
Service Area
Currently, Sigma Home Cares delivers orders across India. Delivery availability may vary for certain remote locations.
Contact Us
For any shipping-related queries, please contact:
Sigma Home Cares
Phone: +91 9109731371
Email: Sigmahomecares@gmail.com