Privacy Policy

Privacy Policy

Effective Date: June 30, 2026

At Sigma Home Cares, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full Name

  • Mobile Number

  • Email Address

  • Billing and Shipping Address

  • Order and Purchase Details

  • Payment Information (payments are processed securely through our payment partners; we do not store your debit or credit card details)

  • Device and Technical Information, including IP address, browser type, operating system, and cookies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products, services, and website

  • Respond to your enquiries and feedback

  • Prevent fraud and maintain website security

  • Comply with applicable legal and regulatory requirements

  • Send promotional offers, product updates, and marketing communications (where permitted)

3. Cookies

Our website may use cookies and similar technologies to:

  • Improve your browsing experience

  • Remember your preferences

  • Analyze website traffic and performance

  • Enhance website functionality

You can choose to disable cookies through your browser settings. However, doing so may affect certain features of the website.

4. Sharing of Information

We value your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties that help us operate our business, including:

  • Payment gateway providers

  • Courier and logistics partners

  • Technology and website service providers

  • Government authorities or law enforcement agencies where required by applicable law

These service providers are required to maintain the confidentiality and security of your information and may use it only to provide services on our behalf.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or online storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Marketing Communications

With your consent or as otherwise permitted by law, we may send promotional offers, product launches, discounts, newsletters, or important service updates.

You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting our customer support team.

7. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Update your contact details

  • Request deletion of your personal information where legally permissible

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience. Sigma Home Cares is not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review their privacy policies before sharing any personal information.

9. Children's Privacy

Our website is intended for individuals aged 18 years or older. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take appropriate steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with the revised Effective Date. Continued use of our website after changes are published constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Sigma Home Cares

📞 Phone: +91 9109731371

📧 Email: sigmahomecares@gmail.com

We will make every reasonable effort to respond to your enquiry within 24–48 business hours.